F.A.Q
We have got all the answers to your frequently asked questions!
Products
UK Mainland Delivery - 2-3 Working DaysĀ Ā£4.99
UK Next Working Day DeliveryĀ Next Working Day (ordered before 3pm) - Ā£6.99
Republic & Northern Ireland Delivery - 2-3 Working Days - Ā£8.99
UK Mainland Saturday Special Delivery OrderĀ MUSTĀ be placed before 3pm on Friday - Ā£12.99
For full shipping and delivery details please read our Shipping PolicyĀ here
If you are not 100% satisfied with your purchase, all online returns or exchanges are only acceptable if the item is unused, in its original packaging, items must also be returned within 14 days of delivery. If you are eligible, then please return the item within 7 days of your request being approved.
As per our regularĀ Returns Policy, goods must be returned in perfect condition with tags attached within 7 days of returns approval. To request a return or an exchange, please email your order number, name and reason for return to contact@retrodesignerwear.com.
Retro Designer Wear are approved retailers of the following brands: AI Riders on the Storm, Armani Junior, Balmain, BillieBlush, Billionaire Boys Club, Boss, C.P Company, C.P. Company Undersixteen, Calvin Klein, Dolce & Gabbana, Emporio Armani, Fendi, Gucci Kids, Karl Lagerfeld, Kenzo, Love Moschino, Lyle & Scott, Mallet London, Marcelo Burlon, Michael Kors, Moose Knuckles Canada, Moschino, MSGM, Napapijri, Neil Barrett, Opening Ceremony, Parajumpers, Paul & Shark, Philipp Plein, Pretty Green, Ralph Lauren, Ralph Lauren, Stone Island Junior, Superdry, Tommy Hilfiger, UGG, Valentino Bags, Versace Jeans Couture, Vivienne Westwood.
Orders
When an order is placed with us before 3pm Monday - Friday it will dispatched on the same day.
Orders placed after 3pm on Friday will be dispatched the following Monday. If the following Monday is a bank holiday, orders will be dispatched the following Tuesday.
You should receive an email with your tracking information when the parcel is collected from our store by the courier.
If you have not received this, you may not have submitted an email address with your order. Please email us via our Contact Form and a member of the team will get back to you as soon as possible.
You can log into your account here
To cancel your order please email contact@retrodesignerwear.com as soon as possible.
Orders can only be cancelled if the order has not been processed and despatched.